Issue #73

Robert Albro and Bill Ivey, eds., Cultural Awareness in the Military: Developments and Implications for Possible Future Humanitarian Cooperation, (Palgrave Macmillan, 2014).  These essays, compiled by Albro (American University) and Ivey (former chair, National Endowment for the Arts), examine the US military’s efforts to improve its cultural expertise in the context of humanitarian, counterinsurgency, and peacekeeping operations.  In their introduction, Albro and Ivey discuss three modalities that provide common ground in addressing the military’s cultural awareness: (1) institutionalization of military cultural education and training, (2) institutionalization of cultural heritage management and protection, and (3) assessments of current approaches and lessons learned.  The volume is especially useful for the authors’ discussion of the meanings of culture, cultural diplomacy, and the instrumental uses of cultural knowledge

Broadcasting Board of Governors, Fiscal Year 2014 Performance and Accountability Report, November 17, 2014.  The BBG’s annual report includes information on the organizational structures and missions of US international broadcasting services, strategic and management objectives, program goals and performance metrics, audience levels, and financial statements.  The report provides the BBG’s account of its accomplishments and future challenges.

Steve Coll, “The Unblinking Stare: The Drone War in Pakistan,” The New Yorker, November 24, 2014, pp. 98-109.  Coll (Columbia Journalism School) examines moral, policy, and public perception issues in the US use of armed drones in Pakistan and their implications for the conflict with ISIS.  His account is based in part on interviews with residents in North Waziristan and US and Pakistani officials.  Coll discusses arguments for drones based on their greater precision than piloted aircraft and cruise missiles and concerns raised by lack of transparency and accountability for civilian casualties on the part of the US and Pakistan governments.  In the conflict with ISIS, Coll argues, civilian casualties “constitute a front in a social media contest over justice and credibility.”

“Does Soft Power Really Matter?” A CPD-BBC Forum, CPD Monitor, USC Center on Public Diplomacy, Volume 7, Issue 1, Fall 2014.  Given recent events in Ukraine and the Middle East, rivalries in the South China Sea, and other instances of the uses of hard power, is soft power still relevant?  What is the nature and usefulness of American soft power?  The BBC hosted a panel to discuss these questions at USC’s Center for Public Diplomacy on October 2, 2014.  Panelists: Ritula Shah (BBC presenter), P. J. Crowley (George Washington University), Robert Kaufman (Pepperdine University), Olga Oliker (RAND), and Jay Wang (USC Center on Public Diplomacy).

Robert Ford, “4th Annual Walter Roberts Lecture,” Institute for Public Diplomacy and Global Communication, George Washington University, November 12, 2014.  Former US Ambassador to Syria and Algeria Robert Ford talks about his public diplomacy experiences, use of social media, the value of educational exchanges and English teaching, the role of digital diplomacy in the conflict with ISIS, and other issues.  Following his lecture, Ford engaged in a lively Q&A with Frank Sesno (director of GW’s School of Media and Public Affairs).  A transcript and 90-minute Youtube video are available online. Teachers looking for a classroom aid on what it means to be an “entrepreneurial diplomat” in today’s world will find Ford’s stories of five lessons learned during the first half hour of the video an excellent resource.  See also GW Public Diplomacy Fellow Patricia Kabra’s summary in “Five Lessons from a Public Diplomacy-savvy Ambassador,” Take Five Blog, November 19, 2014.

Guy J. Golan, Sung-un Yang, and Dennis F. Kinsey, eds., International Public Relations and Public Diplomacy: Communication and Engagement, (Peter Lang, 2014). The twenty-four essays in this volume, compiled by Golan (Syracuse University), Yang (Indiana University), and Kinsey (Syracuse University), address conceptual and practical issues in global relationship building, stakeholder engagement, mediated public diplomacy, international broadcasting, disapora relationships, nation branding, international exchanges, and other topics. Includes:

  • Guy J. Golan/Sung-Un Yang, “Introduction: The Integrated Public Diplomacy Perspective Foundations.”
  • Michael D. Schneider, “U.S. Public Diplomacy Since 9/11: The Challenges of Integration.”
  • Olga Zatepilina-Monacell, “Public Diplomacy in NGOs.”
  • Sarabdeep K. Kochhar/ Juan-Carlos Molleda, “The Evolving Links Between International Public Relations and Corporate Diplomacy.”
  • Nancy Snow, “Public Diplomacy and Public Relations: Will the Twain Ever Meet?”
  • Eyun-Jung Ki, “Application of Relationship Management to Public Diplomacy.”
  • Jangyul Robert Kim, “Application of Issues and Crisis Management to Public Diplomacy.”
  • Kelly Vibber/Jeong-Nam Kim, “Diplomacy in a Globalized World: Focusing Internally to Build Relationships Externally.”
  • Kristi S. Gilmore/Richard D. Waters, “Stewardship and the Political Process: Improving the Political Party-Constituent Relationship Through Public Relations.”
  • Hua Jiang, “Ethical Visions for Public Diplomacy as International Public Relations – Nation Brands and Country Reputation.”
  • Simon Anholt, “Public Diplomacy and Competitive Identity: Where’s the Link?”
  • Kineta Hung, “Repairing the «Made-in-China» Image in the U.S. and U.K.: Effects of Government-supported Advertising.”
  • Colleen Connolly-Ahern/Lian Ma, “Taking It to the Streets: The Evolving Use of VNRs as a Public Diplomacy Tool in the Digital Age.”
  • Shawn Powers/Tal Samuel-Azran, “Conceptualizing International Broadcasting as Information Intervention.”
  • Bruce W. Dayton/Dennis F. Kinsey, “Contextual Meaning.”
  • Vanessa Bravo, “The Importance of Diaspora Communities as Key Publics for National Governments Around the World.”
  • Aimei Yang, “Soft Power, NGOs and Virtual Communication Networks: New Strategies and Directions for Public Diplomacy.”
  • Juyan Zhang/Shahira Fahm, “Live Tweeting at Work: The Use of Social Media in Public Diplomacy.”
  • Jisk a Englebert/Jacob Groshek, “Relations of Populism: An International Perspective of Public Diplomacy Trends.”
  • Margaret G. Hermann, “Presidents, Approval Ratings, and Standing: Assessing Leaders’ Reputations.”
  • James Pamment, “A Contextualized Interpretation of PD Evaluation.”
  • Brenda Wrigley, “Tenets of Diversity: Building a Strategy for Social Justice in Public Diplomacy.”
  • Mohan J. Dutta, “Public Diplomacy, Public Relations, and the Middle East: A Culture-Centered Approach to Power in Global Contexts.”
  • Guy J. Golan, “Conclusion: An Integrated Approach to Public Diplomacy.”

Linwood Ham, “Risk for Diplomats, AID Workers in Conflict Zones: Setting the Bar,” US Institute of Peace, November 6, 2014.   Ham (USIP’s Director of Intergovernmental Affairs) summarizes key judgments expressed in an event on October 24, 2014 co-hosted by the US Advisory Commission on Public Diplomacy, the Truman National Security Project, and the McCain Institute for International Leadership.  (1) Diplomatic “risk is inherent and should be managed before, during, and after civilian deployments.”  (2) Diplomats understand and accept that risk comes with the job.  (3) Leaders must explain to Congress and the American people the reasons for risks and what is done to minimize dangers to civilians in public diplomacy.  The website also links to complete event webcast and a 41-minute video of the keynote address on “Risk, Recruitment, and Retention” byAmbassador Ryan C. Crocker.

Shane Harris, @War: The Rise of the Military-Internet Complex, (Houghton Mifflin Harcourt, 2014).  HarrisForeign Policy Magazine provides an informed and well-written overview of cyberspace as a domain of warfare, espionage, diplomacy, finance, and commerce.  His analysis of political and strategic issues is useful for diplomatic practitioners and course topics on diplomacy and cyberspace.  Among the issues discussed:  the use of cyber campaigns for propaganda purposes; Stuxnet as an act of sabotage; the State Department’s Internet Freedom policy and diplomatic pressures on China; US campaigns to undermine use of anonymity routing software such as Tor while simultaneously encouraging its use by democracy activists; and the implications of Presidential Decision Directive/PPD 20 on “U.S. Cyber Operations Policy.”  Harris makes clear that although US rhetoric emphasizes cyber defense, it has acted aggressively in cyberspace in partnership with US corporations.

Robert Martinage, “Under the Sea: The Vulnerability of the Commons,” Foreign Affairs, January / February 2015, pp. 117-125.  As diplomats and soldiers focus on threats by state and non-state actors in cyberspace, Martinage (Center for Strategic and Budgetary Assessments) calls attention to the vulnerable and critically important physical infrastructure that enables cyberspace.  Some 95 percent of international communication travels on the seabed in fiber optic cables that make landfall in a relatively small number of locations most of which can be found on the Internet.  Martinage examines a variety of policy, legal, and diplomatic measures that address the vulnerabilities of transoceanic submarine cables as well as rapidly expanding deep-water oil and gas drilling structures.

Ellen Mickiewicz, No Illusions: The Voices of Russia’s Future Leaders, (Oxford University Press, 2014).  Drawing on focus group interviews with 108 students at three top Russian universities, Mickiewicz (Duke University) assesses their thinking on “international relations, neighboring countries, domestic and international media, democratic movements, and their government.”  She argues their mindsets reflect “their total immersion in the world of the internet” and views that are often contradictory, passive, and skeptical of politics — views that separate them from the current generation of Russia’s leaders and much of the country.  Mickiewicz also looks broadly at Russia’s protest and political movements and speculates on how the next generation of Russian leaders may be different from today’s.  For a critical review essay on No Illusions, see Sarah Mendelson,“Generation Putin: What to Expect From Russia’s Future Leaders,” Foreign Affairs, January/February 2015, pp. 150-155.

Evan Osnos, “The Land of the Possible: Samantha Power has the President’s ear.  To what End?” The New Yorker, December 22 & 29, 2014, 90-107.  Osnos (New Yorker staff writer) portrays the life, thinking, and influence of the US Ambassador to the United Nations.  Useful for its assessment of the way Power influences policy formulation, frames public argument, and manages her personal beliefs and diplomatic responsibilities.

P. W. Singer and Allan Friedman, Cybersecurity and Cyberwar: What Everyone Needs to Know, (Oxford University Press, 2014).  Singer and Friedman (Brookings Institution) provide a clear guide to basic conceptual and practitioner issues in “all this cyber stuff.”  Terms, technologies, actors, and key variables grounded in academic research are presented in a lively way for general audiences.  Examples and anecdotes make complex technical issues accessible.  The authors are especially helpful in framing differences between physical and virtual words in governance, politics, diplomacy, and warfare.  A useful primer for teachers and students developing diplomacy case studies that relate to cyber crime, cyber espionage, cyber terrorism and counterterrorism, the lessons of Stuxnet, the limits of the state in cyber security, public-private partnerships, the pros and cons of a cyber treaty, and the future of the Internet Corporation on Assigned Names and Numbers (ICANN).

Anne-Marie Slaughter, “The Twilight of the Statesman,” The New Republic, November 24 & December 6, 2014, 118-123.  In her lengthy review of Henry Kissinger’s recent book, World Order, Slaughter (New America) offers a strong critique of his traditional idealist / realist dichotomy that draws a straight line from Jefferson to Wilson for the former and from Theodore Roosevelt to himself for the latter.  She critically dissects his challenge to key aspects of Obama’s foreign policy.  Slaughter is particularly unhappy with Kissinger’s exclusive and “radically insufficient” devotion to a state-centric model.  In a 400-page book on world order, he manages to avoid any mention of “climate change, pandemics, poverty, illiteracy, global criminal networks, energy, genocide, atrocities, and women.”  On the plus side she bestows high praise on his erudite assessments of leaders, countries, and concepts of world order before the Westphalian system.  (Diplomacy scholars will find Kissinger’s chapter dealing with cyber technology and digital diplomacy useful, although he continues unhelpfully to conflate diplomacy and foreign policy.)

Richard Norton Smith, On His Own Terms: A Life of Nelson Rockefeller, (Random House, 2014).  In this monumental 842-page biography, Smith (historian and former director of several presidential libraries) has written a colorful and deeply researched portrayal of a 20th century American who in a lifetime of public service did much to shape the nation’s approach to public diplomacy.  He provides a detailed account of Rockefeller’s role as Coordinator of Inter-American Affairs (CIAA) and his influence on US information and cultural activities in Latin America, media relations, pre-VOA shortwave radio broadcasts, educational and citizen exchanges, and foreign assistance programs before and during World War II.  He portrays his relationship with Franklin Roosevelt, his interagency battles with the State Department and Wild Bill Donovan’s Office of Strategic Services, and a Rockefeller who was equally comfortable dealing with the Metropolitan Museum of Art, Disney Studios, Gallup pollsters, and the international activities of the AFL-CIO.  Smith provides detailed insights into Rockefeller’s vaguely defined responsibilities in Eisenhower’s White House — “to tell the story of America” and “to explain its values” — and his leadership in developing one of public diplomacy’s countless advisory reports, “Psychological Aspects of United States Strategy.”  Based on more than 200 interviews and thousands of newly available documents, On His Own Terms is a welcome supplement to Cary Reich’s pathbreaking The Life of Nelson A. Rockefeller: Worlds To Conquer, 1908-1958.

“Teaching Diplomacy Across the Divide,” The Foreign Service Journal, January-February 2015.  As FSJ editor Shawn Dorman puts it in her “Letter from the Editor: Crossing the Divide of Mutual Understanding,” the spark for the Journal’s focus on teaching diplomacy in this issue came from her conversation with Donna Oglesby (Eckerd College) at the 2013 International Studies Association convention in Toronto.  Oglesby’s research on substantial differences in how scholars and practitioners teach diplomacy led Dorman to compile four articles, three by former diplomats with extensive teaching experience and one scholar.  They provide important and informed insights into the divide and whether it can and should be bridged.

— Barbara K. Bodine (Georgetown University), “Teaching Diplomacy as Process (Not Event): A Practitioner’s Song,” 21-26. Bodine writes about her experiences as a diplomat teaching in academe, her understanding of diplomacy’s constitutive elements, the roles of scholars and practitioners, and approaches to bridging the gap through case studies and policy task forces/workshops.

— Donna Oglesby, “Diplomacy Education Unzipped,” 27-32.  Grounded in extensive research on 60 US diplomacy course syllabi and lengthy interviews with teachers, Oglesby’s article goes well beyond assessment of wide variety in course content and in the experiences and disciplines of academics and practitioners teaching diplomacy.  She explores implications of her findings for understanding American diplomatic practice, lack of support for diplomacy in the main institutions of American society, and what the future might hold for diplomacy as a profession and field of study.

— Robert Dry (New York University), “Diplomacy Works: A Practitioner’s Guide to Recent Books,” 34-37.  Dry surveys a “new high water mark” in literature on diplomacy that goes beyond memoirs and diplomatic history to provide rich context for current diplomatic practice as a separate instrument of power.  His selected noteworthy publications include: Cooper, Heine, and Thakur, eds.,  The Oxford Handbook of Modern Diplomacy (2013), Roberts, ed., Satow’s Diplomatic Practice (1917, 2011), Berridge, Diplomacy in Theory and Practice (2010), Pigman, Contemporary Diplomacy (2011), Sharp and Wiseman, eds.,American Diplomacy (2012), Copeland, Guerrilla Diplomacy (2009), the website of USC’s Center on Public DiplomacyThe Hague Journal of Diplomacy, and his “hands-down favorite” Kerr and Wiseman, eds., Diplomacy in a Globalizing World: Theories and Practices (2012).

— Paul Sharp (University of Minnesota Duluth), “Practitioners, Scholars and The Study of Diplomacy,” 39-41.  Despite pressures to the contrary, Sharp finds that “the study of diplomacy remains on the margins of consciousness for both diplomats and international relations academics.”  Should this be a cause for concern?  No, he argues.  Each side should glance occasionally at the other, but not worry if the relationship between them is not close.

US Advisory Commission on Public Diplomacy, Comprehensive Annual Report on Public Diplomacy and International Broadcasting Activities, December 11, 2014.  This 258-page report, written by the Commission’s Executive Director Katherine Brown and her staff, itemizes major public diplomacy and international broadcasting activities conducted by the US Department of State and Broadcasting Board of Governors (BBG).  The report describes and provides budget information on overseas missions and Washington-based programs.  Its 13 findings and 35 detailed recommendations focus on the State Department overall; State’s Office of Policy Planning and Resources, Bureau of Educational and Cultural Affairs, Bureau of International Programs, Bureau of Public Affairs, Center for Strategic Counterterrorism Communications, and Africa Bureau; mission-specific activities in the Czech Republic, Germany, Mexico, Ukraine, and Vietnam; and the BBG.  There is a separate 15-page executive summary.  Commission members include Chairman William J. Hybl, Sim Farar, Lyndon L. Olson, Jr., Penne Korth Peacock, Lezlee Westine, and Anne Terman Wedner.

John W. Young, David Bruce and Diplomatic Practice: An American Ambassador in London, 1961-9, (Bloomsbury Publishing, 2014).  During his long diplomatic career as a political appointee, David Bruce served as US Ambassador to France, Germany, and the UK; Chief of the US Liaison Office of the Peoples Republic of China; and US Permanent Representative to NATO.  In this book, Young (University of Nottingham, UK) examines his lengthy service in London.  It is a well written portrayal of the daily activities of a highly accomplished non-career ambassador, the changing roles of ambassadors and resident embassies, and the foreign policy decisions of the US and British governments.  Young’s deeply researched account is particularly useful for its treatment of Bruce’s approach to media relations, summit diplomacy, the Fulbright program and cultural relations, and his varied and often critical views on the effectiveness of US public diplomacy and activities of the US Information Agency.

Recent Blogs and Other Items of Interest

Michael H. Anderson, “Ben Bradlee – The Reluctant Public Diplomacy Officer,” November 16, 2014, Public Diplomacy Council.

Donald M. Bishop, “Why Public Diplomacy,” Remarks at 2014 US-Korea Public Diplomacy Workshop, Busan, ROK,” November 19, 2014, Public Diplomacy Council.

Robin Brown, “Why Isn’t Germany More Unpopular? (Is Angela Merkel the Answer?),” January 7, 2015; “Counter-Propaganda: Do I Detect a Propaganda Panic™?” December 16, 2014; “Counter-Propaganda in the Digital Age: Introduction,” December 8, 2014; “Soft Power: Attractiveness and Influence,” November 25, 2014; “Regulating Foreign Public Diplomacy,” November 4, 2014, Public Diplomacy, Networks and Influence Blog.

Joe Davidson, “Agency Few Americans Use Generates Controversy, This Time With Contractors,” November 24, 2014, The Washington Post.

Vindu Goel and Andrew E. Kramer, “Web Freedom Is Seen As a Growing Global Issue,” January 1, 2015, The New York Times.

Alec Luhn, “Ex-Soviet Countries on Front Line of Russia’s Media War With the West,” January 6, 2015, The Guardian.

Ilan Manor and Elad Segev, “Framing, Tweeting, and Branding: A Study in the Practice of Digital Diplomacy,” January 9, 2015, USC Center on Public Diplomacy Blog.

Amy Minsky, “What is ‘Digital Diplomacy’?” January 11, 2015, Global News.

Lisa Millar, “China’s State Broadcaster Struggles to Silence Criticism It Is a Propaganda Machine,” November 17, 2014, Yahoo News.

Joseph S. Nye, “Putin’s Rules of Attraction,” December 12, 2014, Project Syndicate.

Yelena Osipova, “Russia’s Public Diplomacy: In Search of Recognition (Part 1),” November 3, 2014; “Russia’s Public Diplomacy: In Search of Recognition (Part 2),” November 5, 2014, CPD Blog, USC Center on Public Diplomacy.

Gary Rawnsley, “BBC Interview With Xu Lin About Confucius Institutes,” December 22, 2014; “Lipstick on a Pig: America’s Soft Power is Recoverable,” December 16, 2014, Public Diplomacy and International Communications Blog.

Brett Daniel Shehadey, “Does America Need a BBC?” December 19, 2014, In Homeland Security Blog.

Matthew Wallin, “The Year(s) Ahead in Public Diplomacy,” December 16, 2014, American Security Project blog.

Micah Zenko, “The Myth of the Indispensable Nation,” November 6, 2014, Foreign Policy, FP Blog.

Gem from the Past

Jan Melissen, ed., The New Public Diplomacy: Soft Power in International Relations, (Palgrave Macmillan, 2005). It has been ten years since publication of this landmark collection of essays on the study and practice of public diplomacy.  Widely cited by scholars, and still required reading in university courses and foreign ministry training programs, The New Public Diplomacy was instrumental in framing the consensus view that public diplomacy has become mainstream in contemporary diplomatic practice.  It took public diplomacy beyond the post-9/11 Anglo-American discourse.  It demonstrated public diplomacy’s value to a wide variety of large and small countries.  And it illuminated conceptual and theoretical possibilities in a young multi-disciplinary field of study.  As current debates look to integrative diplomacy models and what lies “beyond the new public diplomacy,” this volume remains an essential resource for scholars and practitioners.

2014 WR Annual Lecture: Robert Ford

As the former U.S. Ambassador to Syria from 2010 to 2014, Ambassador Robert S. Ford discussed the current crises in Syria and Iraq, the Obama Administration’s strategy for fighting terrorism in the region, and the role of social media and digital diplomacy in the war against ISIS.

Since joining the U.S. Foreign Service in 1985, he has been posted throughout the Middle East and Africa in Turkey, Egypt, Algeria, and Cameroon. From 2001 to 2004, he served as Deputy Chief of Mission in Bahrain and Political Counselor to the U.S. Embassy in Baghdad from 2004-2006. Prior to Syria, he served in Algeria as the ambassador from 2006-2008. Currently, he is Senior Fellow at The Middle East Institute in Washington, D.C.

The conversation was moderated by Frank Sesno, Director of the School of Media and Public Affairs.

Issue #72

Roxanne Cabral, Peter Engelke, Katherine Brown, and Anne Terman Wedner, “Diplomacy for a Diffuse World,” Issue Brief, Atlantic Council, September 2014.  Cabral (US Department of State and former Atlantic Council senior fellow), Engelke (Atlantic Council), Brown, and Wedner (US Advisory Commission on Public Diplomacy) call for a “fundamental retooling” of American diplomacy in the context of new forces and actors driving change globally and within nations.  Their cutting edge report builds on the National Intelligence Council’s Global Trends 2030 with particular attention to cities as an increasingly important focus of diplomacy.  Key recommendations for diplomats include: (1) systematic attention to the role of cities in diplomacy’s context and as diplomatic actors, (2) adopt a “whole of society” approach through public and private partnerships at national and sub-national levels, (3) leverage individual empowerment and the US government’s considerable convening power, (4) make better use of data to understand local conditions and when they can be used effectively as supplements to personal contact, (5) move from “one-size-fits all” strategies to localized communication approaches tailored to audience segments, and (6) realign resources from capital cities to important noncapital cities.

Daryl Copeland, Humanity’s Best Hope: Increasing Diplomatic Capacity in Ten (Uneasy) Steps, Policy Paper, Canadian Defence and Foreign Affairs Institute (CDFAI), September 2014.  Copeland (CDFAI Senior Fellow) argues “diplomacy most everywhere is in trouble.” It faces “a crisis of image and substance” and “relevance and effectiveness” due to an array of technology driven transnational issues.  If diplomacy is to transform, it must address ten critical areas: mandate and mission, organizational structure, representational footprint, corporate management, political leadership, bureaucratic culture, diplomatic practice, science and technology, digital tools, and resource allocation.

James Cuno, “Culture War: The Case Against Repatriating Museum Artifacts,” Foreign Affairs, November/December 2014, 119-129. Cuno (J. Paul Getty Trust) opposes the use of cultural objects and powerful memories of cultural heritage by government leaders to promote national identities and support repatriation claims based exclusively on national origin.  He supports UNESCO’s efforts to regulate illegal trade in antiquities and the lawful repatriation of illicitly acquired art.  However, “encyclopedic museums,” such as the Louvre, the British Museum, and the Metropolitan Museum of Art, represent cosmopolitan ideals.  By co-locating artifacts of different times and cultures, they encourage knowledge, curiosity, “pluralism, diversity and the idea that culture shouldn’t stop at borders.”  Cultural property, Cuno contends, should be seen as “the legacy of humankind and not of the modern nation-state, subject to the political agenda of its ruling elite.”

Department of Foreign Affairs and Trade (DFAT), Australian Government, “Public Diplomacy Strategy 2014-2016.”  DFAT’s website profiles the mission, objectives, audiences, approaches, management methods, and key priorities and messages in Australia’s public diplomacy strategy.  Includes brief descriptions of tools and methods that seek to “engage audiences” and “facilitate networks and connections”:  cultural diplomacy and media visits, sports diplomacy, alumni engagement, connecting key civil society and private sector organizations, engaging diaspora communities, “whole of government” diplomacy, and evaluation of “impacts and results.”

Sarah Ellen Graham, “Emotion and Public Diplomacy: Dispositions in International Communications, Dialogue, and Persuasion,” International Studies Review, (2014) 0, 1-18.  In this impressive article, Graham (University of Western Sydney) sets the table for much-needed exploration of the role of emotion in diplomacy studies as well as in IR thinking about language, power, and persuasion.  Systematic accounts of public emotion in diplomacy are vanishingly rare in recent scholarly literature.  Influence approaches typically are framed as reasoned calculations of utility based on tradeoffs in decision-making.  Relationship models emphasize dialogue and collaboration grounded in rational discourse principles.  Graham convincingly argues that emotions as a concept should be reinstated in public diplomacy studies.  Using theories of emotion in constructivism and political theory, she explores how two key functions of public diplomacy engage emotions:  (1) their presence “in argument, reasoning, and persuasion – particularly in the context of discourse about values,” and (2) “how emotional expression reflects cultural difference, thereby influencing cross-cultural dialogue, and how emotion constitutes collective identities.”

Mark Grossman, “A Diplomacy for the 21st Century: Back to the Future,” Foreign Service Journal, September 2014, 22-27.  Imagining diplomacy’s future, retired US Ambassador Grossman (The Cohen Group) writes, requires a realistic assessment of the world as it is and an examination of first principles. These include an optimistic belief in the power of ideas and sustained effort, a commitment to political and economic justice at home and abroad, truth in dealing, and realism tempered by a commitment to pluralism – a realism and pluralism grounded in the thinking of Reinhold Niebuhr and Isaiah Berlin.  Grossman’s synthesis of traditional and future diplomacy assumes the necessity of simultaneous, integrated uses of the tools of power and a “whole of government” approach to future challenges.

Christopher R. Hill, Outpost: Life on the Frontlines of American Diplomacy, (Simon & Schuster, 2014).  This compelling memoir by retired US Ambassador Hill (University of Denver) is filled with practical wisdom on the work of today’s diplomat.  Drawing on assignments in the Balkans, Poland, South Korea, Iraq, Washington, and multilateral negotiations (Dayton, Rambouillet, Six Party Talks on North Korea), Hill uses stories, thoughtful analysis, and ironic wit to capture diplomacy’s enduring principles and 21st century skills and methods.  His book is a modern diplomacy case study that features insights on: multi-stakeholder diplomacy, the breakdown of foreign and domestic, political and bureaucratic risks, hard choices in ambiguous circumstances, personal safety, cell phones, the importance of media and public opinion, and much more.  Hill dismisses “the much-hackneyed phrase ‘public diplomacy,’” because, as he makes clear throughout, communication with publics is now mainstream diplomatic practice.  Those seeking a course reading on what it means to be an “entrepreneurial diplomat” should look closely at Chapters 14 and 15, “Calling an Audible” and “Plastic Tulips.”

John Robert Kelley, Agency Change: Diplomatic Action Beyond the State, (Rowman & Littlefield, 2014).  Kelley (American University) makes two central arguments in this important new book.  First, a “diplomacy of status” grounded in diplomatic action by states is giving way to a “diplomacy of capabilities” understood as a relocation of power to non-state diplomatic actors.  Second, what diplomats can do increasingly matters more than who they are with the result that problem solving becomes more important relative to serving interests.  Kelley explores both in chapters that deal with: (1) disruptions caused by new technologies, epistemic communities, and other external drivers of change; (2) agenda setting and the power of ideas in world politics; (3) the mobilizing capacity of certain change agents to present ideas and gain support for them; and (4) gatekeeping that remains conceptually relevant even as the numbers and roles of diplomatic gatekeepers increase in vastly more numerous channels of networked connectivity.

Jennifer Kesterleyne, Shaun Riordan, and Huub Ruel, “Business Diplomacy,” Special Issue, The Hague Journal of Diplomacy, Vol. 9, No. 4 (2014).  What is business diplomacy?  Does it differ from corporate diplomacy and other forms of diplomacy related to economic and commercial matters?  What does it mean when firms do “diplomat-like things?”  Kesterleyne (Ghent University), Riordan (Clingendael Institute), and Ruel (Windesheim University of Applied Sciences), the guest editors of this HJD special issue, provide an introduction to articles that explore these and other questions.

— Raymond Saner and Lichia Yiu (Diplomacy Dialogue, CSEND, Geneva), “Business Diplomacy Competence: A Requirement for Implementing the OECD’s Guidelines for Multinational Enterprises,” 311-333.

— Sarah Myers West (University of Southern California), “Redefining Digital Diplomacy: Modelling Business Diplomacy by Internet Companies in China,” 334-355.

— Mikael Sondergaard (Aarhus University), “’Corporate Business Diplomacy:’ Reflections on the Interdisciplinary Nature of the Field,” 356-371.

— James M. Small (Atlantic Strategy Group), “Business Diplomacy in Practice: Advancing Interests in Crisis Situations,” 374-392.

— George Haynal (University of Toronto), “Corporate Statecraft and Its Diplomacy,” 393-419.

Frank Ninkovich, The Global Republic: America’s Inadvertent Rise to World Power, (The University of Chicago Press, 2014). In his “conceptual history of the relationship between globalization and foreign policy,” Ninkovich (St. Johns University and author of The Diplomacy of Ideas) challenges the conventional understanding that America’s rise was animated throughout its history by a deep sense of mission and exceptionalism.  Rather than belief in its destiny or special character, the forces driving the nation were “an inadvertent consequence of the need to keep up with a fast-changing globalizing world filled with promise and peril.”  Ninkovich’s enduring fascination with culture, cosmopolitanism, and global society are themes throughout the book.  Of particular interest to public and cultural diplomacy enthusiasts will be his discussion in Chapter 8 (and its lengthy endnotes) of ideology and culture during the Cold War.  “Although cultural and ideological changes would play their part in ending the Cold War,” he contends, “government-directed cultural programs deserve only minor credit for the outcome.”  They met with unrelenting skepticism from Congress because their effectiveness could not be justified in instrumental terms.

James Pamment, “The Mediatization of Diplomacy,” The Hague Journal of Diplomacy, Vol. 9, No. 3, (2014), 253-280.  Pamment (University of Texas at Austin) argues the impact of new actors, technologies, and norms on the roles and functions of diplomats increasingly can be understood through “mediatization” – a trending body of communication research that studies the integration of media into everyday life.  Radical changes in the representation of identities and relationships are among the consequences.  His article examines three areas in which mediatization is changing diplomacy: (1) the proliferation of mediating communication channels, (2) changes in the language, signs, and symbols required by new interpretive rules and norms governing media channels, and (3) the media as part of a political-economic environment in which diplomacy takes place.  A key finding of his research is that mediatization is changing the work of all diplomatic actors and that “Distinctions between diplomacy and public diplomacy hold little import as the core practices of diplomatic representation depend upon many forms of communication across many channels and codes.”  Pamment’s article is useful both for its conceptual insights and its many examples drawn from the conduct of European and US actors.

Tim Rivera, Distinguishing Cultural Relations from Cultural Diplomacy: The British Council’s Relationship with Her Majesty’s Government, Master’s Thesis, King’s College London, 2014.  What does the British Council do?  “Cultural relations” through international educational and cultural engagement as framed by the Council?  “Cultural diplomacy,” a term preferred by the British Government?  Or perhaps the Council engages in “new public diplomacy,” a frame that appeals to some scholars.  In his case study of the Council from 2010 to the present, Rivera develops a framework that seeks to clarify these concepts and make a normative claim that cultural relations is more effective than cultural diplomacy in advancing a nation’s soft power.  He argues that recent oversight and funding trends threaten the Council’s “’arms length’ relationship with and ‘operational independence’ from the Government.”

“State Department Faces Criticism in Uphill Social Media War Against Islamic State Group,” PBS Newshour, October 22, 2014.  The Newshour’s Margaret Warner interviews US Under Secretary for Public Diplomacy and Public Affairs Richard Stengel on implications of the State Department’s use of social media to “contest the space” occupied by the Islamic State (IS).  Her piece includes contrasting views of Phillip Smyth (University of Maryland) relating to constraints on what the US government can do, the potential for elevating the stature of IS militants, and problems in evaluating effectiveness.

US Advisory Commission on Public Diplomacy, Data-Driven Public Diplomacy: Progress Towards Measuring the Impact of Public Diplomacy and International Broadcasting Activities, September 16, 2014.  Edited by the Commission’s Executive Director Katherine Brown and Senior Advisor Chris Hensman, and written by nine scholars from US universities, this 57-page report provides extensive analysis in support of five key judgments:  (1) increased State Department recognition of the importance of research; (2) organizational changes and movement away from risk averse cultures at State and the Broadcasting Board of Governors (BBG) that limit how research is understood, carried out, and used; (3) more consistent strategic approaches in developing and evaluating public diplomacy and broadcasting activities; (4) increased training in strategic planning and research; and (5) more funding and personnel to conduct research and evaluation.  Commission Chair William J. Hybl and Commissioners Sim Farar, Lyndon L. Olson, Penne Korth Peacock, Anne Wedner, and Lezlee J. Westine signed the report.  Includes:

— Nicholas J. Cull (University of Southern California), “Preface: Evaluation and the History of U.S. Public Diplomacy,” 7-13.

— Methodology, Introduction, and Executive Summary, 14-22.

— Sean Aday (George Washington University), Kathy Fitzpatrick (Florida International University), and Jay Wang (University of Southern California), “State Department: Public Diplomacy Policy, Planning and Resources Office’s Evaluation Unit,” 23-28.

— Kathy Fitzpatrick and Jay Wang, “State Department: The Evaluation Division in the Educational and Cultural Affairs Bureau,” 29-33.

— Amelia Arsenault (Georgia State University) and Craig Hayden (American University), “State Department: Digital Media Evaluation in the International Information Programs Bureau (IIP/ARM) and Public Affairs Bureau (PA/ODE), 34-40.

— Shawn Powers (Georgia State University), Matthew Baum (Harvard University), and Erik Nisbet (Ohio State University), “Broadcasting Board of Governors: Research and Evaluation,” 41-56.

Daniel Whitman, ed., Outsmarting Apartheid: An Oral History of South Africa’s Educational and Cultural Exchange with the United States, 1960-1999, (State University of New York Press, 2014).  Whitman (American University), with assistance from Kari Jaska (Department of State), has compiled 34 oral interviews with US officials, locally hired employees, and grantees in South Africa’s bilateral exchanges with the United States.  As Whitman summarizes in his introduction:  “This volume gives voice to a number of the witnesses: officials, local employees, and South African ‘grantees’ of all races who made it to the United States during turbulent times and later took up the reins of leadership in the new South Africa of the 1990s.”  Their stories are arranged in categories of exchanges – the arts, education, law and parliament, public service, science and research, social engagement and community empowerment.  (Courtesy of Dick Arndt)

R.S. Zaharna, Jennifer Hubbert, and Falk Hartig, Confucius Institutes and the Globalization of Soft Power, CPD Perspectives on Public Diplomacy, Paper 3, September 2014.  In his preface, Jay Wang (University of Southern California) summarizes the rapid global growth of China’s Confucius Institutes.  Although the program has received its share of critical comment, he notes there has been little academic analysis.  Three essays in this Paper provide conceptual assessments.  R.S. Zaharna (American University) discusses the Institutes as a “network-based cultural diplomacy project” in “China’s Confucius Institutes: Understanding the Relational Structure & Relational Dynamics of Network Collaboration.”  Jennifer Hubbert (Lewis & Clark College) provides an anthropologically grounded case study of an Institute-sponsored tour of China by American high school students in “Authenticating the Nation: Confucius Institutes and Soft Power.”  Falk Hartig (Frankfurt University) looks at the Institutes in the context of China’s development aid activities in Africa in “The Globalization of Chinese Soft Power: Confucius Institutes in South Africa.”

Recent Blogs and Other Items of Interest

Matt Armstrong, “The BBG Must Be Where the Audience is Listening,” September 9, 2014, Radio World.

Alex Belida, “How to Save the Voice of America and U.S. International Broadcasting,” October 30, 2014, CPD Blog, USC Center on Public Diplomacy.

Stuart N. Brotman, “U.S.: Don’t Step on Freedom of the Press Abroad,” September 13, 2014, American Journalism Review.

Joseph Bruns, “The Ebola Outbreak, International Broadcasting, and Social Media,” October 3, 2014, CPD Blog, USC Center on Public Diplomacy.

William J. Burns, “10 Parting Thoughts for America’s Diplomats,” October 23, 2014, Foreign Policy, FP Blog.

P. J. Crowley, “We’re Giving the ISIL Media Campaign Too Much Credit,” September 22, 2014, GWU, Institute for Public Diplomacy and Global Communication, Take Five Blog.

Daryl Copeland, “There is a Lot More to Security Than Guns and Surveillance,” October 30, 2014; “Ten Steps to a World-beating Diplomatic Corps,” September 26, 2014; “For the West: War Isn’t Working Any More,” September 24, 2014, iPolitics Blog.

Helle Dale, “Broadcasting Reform: Time to Rearm, and Fight Enemy Propaganda,” September 11, 2014, The Daily Signal.

Karen Fischer, “A Missionary for Liberal Arts,” September 7, 2014, The New York Times.

Ali Fisher, “Incorporating Big Data: One Giant Leap for Diplomacy,” September 30, 2014, CPD Blog, USC Center on Public Diplomacy.

Anne Gearan, “U.S. Attempts to Combat Islamic State Propaganda,” September 7, 2014, The Washington Post.

Jane Harman, “Not a War on Terror, a War on Ideology,” September 17, 2014, The Wilson Center.

Patricia Kabra, “5 Things to Remember When Doing Digital Diplomacy,” October 17, 2014; “A Day in the Life of a Public Diplomacy Officer at a US Embassy;” September 24, 2014, GWU, Institute for Public Diplomacy and Global Communication, Take Five Blog.

Brian Knowlton, “Digital War Takes Shape on Websites Over ISIS,” September 26, 2014, The New York Times.

Daniel Kochis, “Countering Russian Propaganda Abroad,” October 21, 2014, The Heritage Foundation, Issue Brief No. 4286.

Eric Lipton, Brook Williams, and Nicholas Confessore, “Foreign Powers Buy Influence at Think Tanks,” September 6, 2014, The New York Times.

Peter Pomerantsev, “Russia and the Menace of Unreality: How Vladimir Putin is Revolutionizing Information Warfare,”September 9, 2014, The Atlantic.

Nancy Scola, “Meet Share America, the U.S. State Department’s Upworthy Clone,” September 30, 2014, The Washington Post.

Philip Seib, “Counterterrorism Messaging Needs to Move from State to CIA,” October 27, 2014, Defense One Today Blog.

Barbara Slavin, “US Public Diplomacy Attempts to Confront Islamic State,” September 16, 2014, Al-Monitor.

“Soft Power: Confucius Says,” September 13, 2014, The Economist.

Tara Sonenshein, “A Fulbright is Not a Political Football,” September 26, 2014, Huffington Post.

Alex Villarreal, “Under Secretary Stengel: US in Information ‘Battle’ With IS, Russia,” September 16, 2014, Voice of America

Dick Virdin, “More Than Military Power Is Needed to Fight ISIS,” October 28, 2014, Minnpost Community Voices.

Matthew Wallin, “The New Digital Divide and Countering Extremist Propaganda,” September 11, 2014, American Security Project.

Jay Wang, “Chinese Cultural Diplomacy: Confucius Institutes,” September 16, 2014, CPD Blog, USC Center on Public Diplomacy.”

“Xinhua: How Many More Dirty Tricks Does the U.S. Have to Manipulate International Public Opinion?” October 24, 2014, Chinascope.

Gem From The Past

Anne-Marie SlaughterA New World Order, (Princeton University Press, 2004).   Before turning to the worlds of practice (State Department Policy Planning Director) and think tanks (current President, The New America Foundation), Slaughter was a highly regarded scholar and Dean at Princeton’s Woodrow Wilson School of Public and International Affairs. It has been ten years since A New World Order harnessed her years of research on global networks and global governance.  In her analysis, states are still the most important international actors, but states increasingly are “disaggregated” into component institutions that interact with foreign counterparts through horizontal networks of national government officials.  These “new diplomats,” as she calls them, are officials in banking, law enforcement, global health, civil aviation, migration, the environment, and other domains who provide expertise, negotiate regulations, and monitor compliance, both domestically and internationally.  Slaughter’s book remains relevant in the context of current scholarship on what the UK’s Brian Hocking calls “regulatory diplomacy” and “national diplomatic systems” — and what practitioners refer to as “whole of government” diplomacy.

Issue #71

Rauf Arif, Guy J. Golan, and Brian Moritz, “Mediated Public Diplomacy: US and Taliban Relations with Pakistani Media,”Media, War, & Conflict, Sage, June 18, 2014, 1-17. Arif (University of Texas at Tyler), Golan (Syracuse University), and Moritz (SUNY Oswego) provide a comparative assessment of US and Taliban efforts to influence Pakistani media. Their article is grounded in online interviews with eighteen Pakistani media practitioners and concepts developed in literature on mediated public diplomacy and news construction. Their key findings: (1) the Taliban are more successful than the US in their media relations, (2) a stronger element of distrust exists between official US sources and the Pakistani media, (3) US officials rely mostly on the Internet to disseminate information even though it is a secondary source for Pakistani journalists, and (4) the Taliban have a better understanding of Pakistani media news routines and news culture.

The Aspen Institute, Panel on Reforming Public Diplomacy, 53-minute live stream video, August 5, 2014. Chaired by Walter Isaacson (Aspen President and CEO), the panel includes Richard Stengel (Under Secretary of State for Public Diplomacy and Public Affairs), Madeleine Albright (former Secretary of State), Dina Powell (President, Goldman Sachs Foundation), and Alec Ross (former Senior Advisor for Innovation, Department of State). Panelists discuss public diplomacy largely in the context of events in Ukraine and the Middle East, social media, and in very general terms the role of the Department of State. Includes Q&A.

David W. Barno, “The Army’s Next Enemy? Peace,” The Washington Post, July 10, 2014. Army Lt. General Barno (Center for a New American Security) examines challenges for an Army facing budget cuts and a return to domestic bases after 13 years of war. His themes are applicable to diplomacy professionals facing transformational change in whole of government diplomacy: “Selective disobedience” as a way to empower junior leaders facing stultifying bureaucracy. “Tell me which parts of my guidance you have chosen not to follow and why.” Drive “power down” to the lowest possible level. Senior leaders provide guidance and intent. Subordinate leaders have “maximum latitude to design the how.” Beware the pernicious effects of domination by “policies, regulations, email,” and constantly checking smart phones.

Valentina Bartolucci and Steven R. Corman, “The Narrative Landscape of al-Qaeda in the Islamic Maghreb,” ASU Center for Strategic Communication, Report No. 1401, April 28, 2014. Bartolucci and Corman (Arizona State University) summarize their analysis of cultural master narrative use by al-Qaeda in the Islamic Maghreb (AQIM) from 2007 to 2013 based on assessments of texts by and about the group. Their report examines how AQIM uses cultural knowledge of its audience for strategic communication purposes and makes recommendations “for influence activities to counter the discourse.” Their research was supported by a grant from the US Department of Defense Human Social Cultural Behavior Modeling Program.

Broadcasting Board of Governors (BBG), “To Be Where the Audience Is: Report of the Special Committee on the Future of Shortwave Broadcasting,” August 2014. Key findings and recommendations in this 42-page report include the following. (1) Other than in a few countries where shortwave use is heavily concentrated, the BBG’s target demographics in most markets now use and prefer other media. (2) Audiences that migrate to other media do not return to shortwave in a crisis. (3) The BBG must give priority to other media platforms – radio via AM, FM, satellite and cable delivery, and Internet streams; television; social media; and mobile devices. (4) The BBG should “take an aggressive approach to reduce or eliminate shortwave broadcasts” where warranted by audience research and other assessments. BBG Governor Matthew Armstrong chaired the Committee; its members included BBG Governors Ryan Crocker, Michael Meehan, Kenneth Weinstein, and BBG Chair Jeffrey Shell (ex officio).

Hillary Rodham Clinton, Hard Choices, (Simon & Schuster, 2014). Former Secretary of State Clinton’s memoir profiles her years as Secretary of State and serves in the thinking of most reviewers as a way to frame issues for her 2016 presidential campaign. In a brief paragraph, she mentions appointing Under Secretary of State Judith McHale “To help us better tell America’s story and take on critics.” Her role was to “explain our policies to a skeptical world, push back against extremist propaganda, and integrate our global communication strategy with the rest of our smart power agenda.” And to serve as Clinton’s representative to US broadcasting. Because the US has “not kept up with the changing technological and market landscape,” Clinton saw a need to “overhaul and update our capabilities, but it proved to be an uphill struggle to convince either Congress or the White House to make this a priority.” Her book contains numerous accounts of her personal outreach to foreign publics, brief references to making the USA Pavilion at the 2010 Shanghai Expo a personal priority, a short chapter on “digital diplomacy in a networked world,” and a closely argued chapter on the policies and politics of the attack on the US “diplomatic compound” in Benghazi and the death of Ambassador Chris Stevens and three other Americans.

Raphael S. Cohen, “Just How Important are ‘Hearts and Minds’ Anyway? Counterinsurgency Goes to the Polls,” Journal of Strategic Studies, published online May 2014. Cohen (Georgetown University) uses opinion surveys from Vietnam, Iraq, and Afghanistan to argue “public opinion is less malleable, more of an effect than a cause of tactical success, and a poor predictor of strategic victory.” Modern counterinsurgency doctrine needs to be rethought, he contends. Victory results less from a battle to win “hearts and minds” than from demonstrated population control, imposition of law and order, providing food and other necessities, and perceptions of who is stronger and likely to be the winning side.

“Compliance Followup Review of the Bureau of International Programs,” Office of Inspector General, US Department of State and Broadcasting Board of Governors, ISP-14-13, June 2014. The report finds the Bureau has complied with 59 of 80 formal recommendations in the Inspector General’s 2013 report. Its leadership has made significant changes to increase transparency, improve communication among staff, empower mid-level managers, and address lack of clarity in how the Bureau supports the mission of the Secretary of State and the White House through a comprehensive outreach plan. Among key 2013 recommendations still not achieved: a management review of public diplomacy in the State Department by the Under Secretary of Public Diplomacy and Public Affairs, and a clear Department social media strategy. Responsibility for social media remains uncertain; duplication of effort among Department practitioners continues.

Laura E. Cressey, Barrett J. Heimer, and Jeniffer E. Steffensen, eds., Careers in International Affairs, (Georgetown University Press, 9th edition, 2014). In this updated edition of Careers, the editors (alumni of Georgetown’s Master of Foreign Service Program) provide an exceptionally helpful guide to “the range of possibilities in the global workplace and tips on how to get these jobs.” Essays by a broad range of authors cover strategies for “preparing for your career,” “marketing yourself,” and profiles on careers in the US Government, international organizations, nongovernmental organizations, international banking and finance, international business, consulting, universities and think tanks, and the media. The guide also provides a directory of more than 250 organizations.

The Digital Diplomacy Bibliography, A Joint Project of the USC Center on Public Diplomacy and The Netherlands Institute of International Relations ‘Clingendael,’ July 2014. Compiled by two leading research centers in diplomacy studies, with the assistance of Craig Hayden (American University), this bibliography provides titles and brief annotations of recent academic publications and practitioners’ discussions on topics related to digital diplomacy. Categories include books, journal articles, book chapters, reports, dissertations and theses, blogs and essays, and multimedia. Includes a brief preface by Jay Wang (USC Center on Public Diplomacy) and Jan Melissen (the Clingendael Institute and University of Antwerp). The bibliography will be helpful to scholars and practitioners.

H.R. 4490, United States International Communications Reform Act of 2014, US House of Representatives, 113th Congress, text of the bill as passed by the House and referred to the Senate Committee on Foreign Relations, July 29, 2014. Sponsored by House Foreign Affairs Committee Chairman Ed Royce, Ranking Minority Member Eliot R. Engel, and 13 co-sponsors, the bill would:
(1) Abolish the International Broadcasting act of 1994 and Broadcasting Board of Governors (BBG);
(2) Create a US International Communications Agency with a CEO to manage the Voice of America and create a new board restricted to advisory functions;
(3) Change VOA’s legal authority to give it a “public diplomacy mandate,” tighten its broadcasts to “news on the United States,” and require programming that “promotes the broad foreign policies of the United States;”
(4) Group Radio Free Europe, Radio Liberty, Radio Free Asia, and the Middle East Broadcasting Network under a separate “Freedom News Network” with its own CEO and a separate board with management functions.
It is not clear whether or when the Senate will consider the bill.

For the Obama administration’s views on the bill and US international broadcasting more broadly, see the BBG’s Webcast with Deputy National Security Advisor for Strategic Communication Ben Rhodes, BBG Meeting Part 3, 28 minutes, August 13, 2014. Rhodes welcomed Congressional reform efforts but raised concerns about the need for two broadcasting boards and two CEOs, the potential for duplication of effort, and the absence of a formal role for the Secretary of State on the board for Radio Free Europe and other “surrogate” broadcasters. He also spoke to the need for more capacity to deliver compelling content and broadcasting issues relating to Russia, Ukraine, and the US-Mexican border.

H.R. 4490 has prompted considerable comment. Proponents say the bill will address a dysfunctional management structure and strengthen US broadcasting in a “battle of ideas with state and non-state media.” Opponents say it will destroy VOA’s journalistic integrity and credibility, leading to a precipitous drop in global audiences, and eviscerate the VOA Charter. Both sides traverse well-plowed ground.

“The Pitch of America’s Voice,” Editorial, The New York Times, May 25, 2014.

Gary Thomas, “End of an Era: Congress Tries to Neuter Voice of America’s Journalism,” Columbia Journalism Review, July 1, 2014.

“Voice of America Needs to Keep Its Objective Voice,” Editorial, The Washington Post, June 7, 2015.

Emily Metzgar, “Promoting Journalism With a Purpose,” CPD Blog, USC Center on Public Diplomacy, August 7, 2014.

Ellen Shearer, ”Voice of America v. Voice of Putin,” Medill National Security Zone, May 28, 2014.

Alex Belida and Sonja Pace, “Death Knell in Fine Print,” CPD Monitor, USC Center on Public Diplomacy, August 2014.

Matthew Wallin and Jed Willard, “Asking the Right Questions About U.S. International Broadcasting,” June 3, 2014, The Diplomat.

David Ensor, “From the Director, VOA in 2020,” Inside VOA, July 17, 2014.

Jeff Schell, “Why the Broadcasting Board of Governors is Nothing Like RT,” Time Magazine, July 28, 2014.

Mollie King, “Is It News, Or Is It Propaganda?” The Hill, July 22, 2014.

Randy J. Stine, “How Effective is the BBG in 2014?” RadioWorld, June 9, 2014.

Joseph Bruns, “The Voice of America: A Worthy Mission for the 21st Century.” Blogspot.com, August 20, 2014.

“Chairman Royce Statement on Letter to President Obama Urging Support for Legislation to Reform U.S. International Broadcasting,” House Foreign Affairs Committee, July 28, 2014. Link to the letter.

Itai Himelboim, Guy J. Golan, Bitt Beach Moon, and Ryan J. Suto, “A Social Network Approach to Public Relations on Twitter: Social Mediators and Mediated Public Relations,” Journal of Public Relations Research, 26, 359-379, 2014. Himelboim (University of Georgia), Golan (Syracuse University), Moon (University of Foreign Studies, Republic of Korea), and Suto (Syracuse University) summarize their paper as the application of a “social network conceptual framework to identify and characterize social mediators that connect the US State Department with its international public.” The paper discusses variations in the formality and interdependence of social mediators, formal mediation by US government agencies, informal mediation by NGOs and individuals, and the primacy of informal actors in the Middle East and North Africa. In contrast, they found news media “were rarely found as social mediators and demonstrated the most unilateral relationships.”

Malcolm McCullough, “Governing the Ambient Commons,” The Hedgehog Review, Summer 2014. “Is there now a tangible information commons?” McCullough (University of Michigan and author of Ambient Commons: Attention in the Age of Embodied Information) examines this question in the context of high anxiety, polarization, disinformation, incivility, loss of privacy, and other costs of a superabundance of information. These features compel us, he argues, to consider whether and how we should engage in “the design and governance of shared built space.” McCullough’s discussion of how we find a balance between “messages and things, between mediated and unmediated experience” raises central issues relevant to virtual reality, community networks, digital governance — and digital diplomacy.

Donna Oglesby, “A Fine Kettle of Fish: Comparing How Diplomats and Academics Teach Diplomacy Within the United States of America,” Paper presented at the British International Studies Association, Dublin, June 16-18, 2014. Oglesby (Eckerd College) finds significant differences in the core values, theories, pedagogy, and course content of academics and diplomatic practitioners who teach courses on diplomacy in the United States. Her comparison is grounded in her review of more than five-dozen syllabi and many lengthy interviews. Among the paper’s findings, insights, and issues discussed are the following: patterns of difference that exceed what is suggested in the literature on a “gap” between theory and practice, sociological dimensions as interesting as the intellectual dimensions of teaching diplomacy, market influences on students as paymasters in American higher education and deans who decide what to market, resistance or indifference to diplomacy studies scholarship by American diplomats teaching their craft, and a marked contrasting receptivity to public diplomacy literature by practitioners and academics. Particularly useful are her composite “snapshots” of the diplomats and academics who teach diplomacy and the ways in which, despite considerable variety in individual approaches, they reflect their respective epistemic communities.

“Persuasion and Power in the Modern World,” House of Lords Select Committee on Soft Power and the UK’s Influence, Report of Session 2013-2014, published March 28, 2014. In this 138-page report, the Select Committee provides 88 findings and recommendations in chapters on radical changes in global environment (hyper-connectivity and shifts in the distribution and diffusion of power), responding to change (“hard, soft, and smart power”), the roles and functions of the UK’s soft power assets, and “coordination and reinforcement” of the UK’s soft power. The UK’s Secretary of State for Foreign and Commonwealth Affairs provided a 42-page reply to the Select Committee’s key judgments in the “Government Response to the House of Lords Select Committee on Soft Power and the UK’s Influence” in June 2014. See also Robin Brown’s informed summaries: “House of Lords Report on UK Soft Power,” April 24, 2014; “UK Soft Power: The Government Responds (Sort of),” June 26, 2014.

Pew Research Global Attitudes Project, “Global Opposition to US Surveillance and Drones, But Limited Harm to America’s Image,” July 14, 2014. Pew’s survey “finds widespread global opposition to U.S. eavesdropping and a decline in the view that the U.S. respects the personal freedoms of its people. But in most countries there is little evidence this opposition has severely harmed America’s overall image.” Looking at issues in Asia, the survey found rising concerns about conflict with China in Asian nations coupled with positive views on opportunities reflected in China’s economic growth. Project Director Richard Wike adds“5 Key Takeaways on Global Views of the US and China.”

Pew Research Internet Project, “Social Media and the ‘Spiral of Silence,’” August 26, 2014. Drawing on pre-Internet research on “spiral of silence,” the tendency of people not to speak about policy issues in public or among family, friends and co-workers, the Pew team surveyed 1,802 adults on Edward Snowden’s 2013 disclosure of government surveillance of American’s phone and email records. Key findings: (1) People were less willing to discuss the Snowden story in social media than in person; (2) Social media did not provide an alternative discussion platform for those not willing to discuss the story; (3) In personal and online settings, people were more willing to share their views if they thought their audience agreed with them; (4) Previous “spiral of silence” findings apply to social media; and (5) Facebook and Twitter users were also less likely to share their views in many face-to-face settings. See also Claire Cain Miller, “How Social Media Silences Debate,” The New York Times, August 26, 2014.

Thomas Renard, The Rise of Cyber-diplomacy: the EU, Its Strategic Partners and Cyber-security, European Strategic Partnerships Observatory, Working Paper 7, June 2014. Renard (Egmont – Royal Institute for International Relations) examines the EU’s strategic approach and diplomacy in dealing with four categories of cyber-attacks as developed in Chapter 5 of Joseph Nye’s The Future of Power— cyber crime, cyber-espionage, cyber-terrorism, and cyber-warfare. Renard discusses the EU’s efforts to develop an integrated strategy that would enable cooperation across sectors among member states and with international stakeholders. Although most activities still occur at the national level, he profiles a range of EU level activities that include exchange of information and best practices, agreements to facilitate bilateral cooperation, strengthening multi-lateral instruments, shaping Internet governance, and assessment of partnerships.

Andrew A. G. Ross, Mixed Emotions: Beyond Fear & Hatred in International Conflict,(The University of Chicago Press, 2014).In this important new book, Ross (Ohio University) explores the political significance of emotions as sources of collective agency in international relations. His central argument is that “circulations of affect” — conscious or unconscious exchanges of emotion within a social environment — have greater analytical power in international relations than constructivist theories of identity and models of rational action. Drawing on recent research in neuroscience, social psychology, and cultural theory, Ross argues that standard emotional categories have limited usefulness. Rather, emotions are shifting and interconnected responses “that shape political agency through shifting patters of co- and multi causality.” He develops his argument through case studies of terrorist violence after 9/11, ethnic conflict in Serbia and Kosovo, and incitement of genocide in Rwanda. For a brief analysis, see Erika M. Kirkpatrick’s (University of Ottawa) review in H-DIplo’s “Kirkpatrick on Ross, “Mixed Emotions: Beyond Fear & Hatred in International Conflict.” (Courtesy of Donna Oglesby)

William A. Rugh, Front Line Public Diplomacy: How US Embassies Communicate with Foreign Publics (Palgrave Macmillan, 2014). As explained by Rugh (a former US Foreign Service Officer and ambassador), “This book is about public diplomacy as it is practiced by American diplomats at US embassies around the world.” He defines public diplomacy as “a function of government” – one aspect of diplomacy that is best carried out by Foreign Service professionals as specialists in a separate career track. Chapters focus on Public Affairs Officers, “information programs,” cultural and educational programs, factors to consider in using social media, structural changes and enduring principles. Two chapters look at Defense Department communications and its “very different approaches to foreign audiences” compared to the Department of State. Unfortunately, Palgrave Macmillan continues a policy of institutional pricing in its Series in Global Public Diplomacy.

Juliana Schroeder and Jane L. Risen, “Befriending the Enemy: Outgroup Friendship Longitudinally Predicts Intergroup Attitudes in a Coexistence Program for Israelis and Palestinians,” Group Processes and Intergroup Relations, July 28, 2014. Schroeder and Risen (University of Chicago) report on their longitudinal study of Israeli and Palestinian teenagers who attend Seeds of Peace, a summer camp program that brings them together in Maine. They tracked participants’ attitudes immediately before and after camp and for 2.9 months following “reentry” to their home countries. Their findings: “Participants who formed an outgroup friendship during camp developed more positive feelings toward outgroup campers, which generalized to an increase in positivity toward all outgroup members. Although the positivity faded upon campers’ reentry, there was significant residual positivity after reentry compared to precamp. Finally, positivity toward the outgroup after reentry was also predicted by outgroup friendships.” See also “Peace Through Friendship,” The New York Times, August 22, 2014.

Joshua Yaffa, “Dimitry Kiselev is Redefining the Art of Propaganda,” The New Republic, July 14, 2014, 24-29. Yaffa (a Moscow based journalist who contributes to The Economist) profiles the career of “Putin’s favorite TV host” Dimitry Kiselev – an adaptable broadcaster who came of age extolling the merits of Gorbachev’s perestroika and who now heads Putin’s new state media organization Rosslya Segodnya (Russia Today). Created in December 2013 as a successor to RIA Novosti, Kiselev’s organization, in his words, “promotes, or rather propagandizes – I’m not afraid to use the word – healthy values and patriotism.” Yaffa examines ways in which Kiselev, who recently ended cooperative ties with US broadcasting services Voice of America and Radio Liberty, is redefining the role of Russia’s state media in the age of the Internet.

Rhonda Zaharna, Battles to Bridges: U.S. Strategic Communication and Public Diplomacy After 9/11, (Palgrave Macmillan, 2010, 2014). Published mid-way through the first Obama administration, Zaharna’s (American University) carefully researched book provided a critical assessment of US public diplomacy after 9/11. It also introduced theoretical concepts that have done much to shape a relational and networked approach to public diplomacy. Her book is widely cited. Scholars and practitioners appreciate its conceptual and historical insights. Grounded in communication theory, it provides insights into soft power, culture, identity, and what she calls “an expanded vision of strategic public diplomacy.” This recently released paperback edition is now affordable for students, teachers, and career diplomats. It contains a new Preface by the author and a Foreword by Nicholas Cull (University of Southern California). Cull’s Foreword serves as an introduction to the new edition and his own critique of a US government that “continues to both misunderstand and neglect its public diplomacy.”

Xiaojuan Zhou, “The Influences of the American Boxer Indemnity Reparations Remissions on Chinese Higher Education,” M.A. Thesis, University of Nebraska, May 2014. In this thesis, Zhou examines the uses of indemnities paid by China following the Boxer Rebellion (1898-1990) to establish the American Boxer Indemnity Scholarship Program to support Chinese students studying in the United States, to establish two universities, and to support other higher education-related projects.

Recent Blogs and Other Items of Interest

Robert Albro, “Inauthenticity and the Tweet Tweet of Digital Diplomacy,” July 11, 2014, CPD Blog, USC Center on Public Diplomacy.

Martha Bayles, “Putin’s Propaganda Highlights Need for Public Diplomacy,” July 28, 2014, The Boston Globe.

Donald M. Bishop, “Walter R. Roberts, Architect and Builder of Public Diplomacy,” July 13, 2014, Public Diplomacy Council.

Rosa Brooks, “Six Lessons America Seems Thoroughly Incapable of Learning,” July 15, 2014, Foreign Policy Blog.

Robin Brown, “Recovering the Nation, Part 1: The French Theory of Influence,” August 26, 2014; “Recovering the Nation, Part 2: The Persistence of Nationalness,” August 29, 2014; “ “Recovering the Nation, Part 3: Why Doesn’t International Relations Have a Theory of the National?” September 1, 2014; “Nationalisms at Work: British and French Views of Public Diplomacy,” August 20, 2014; “State Department Still Doesn’t Have a Public Diplomacy Strategy,” July 2, 2014; “’Multiple Benefits for All’: The EU Does Cultural Relations,” June 16, 2014, Public Diplomacy, Networks and Influence Blog.

“Chinese Garden Diplomacy: What the 11-year Struggle to Build a Friendship Garden Reveals about Soft Power,” June 28, 2014, The Economist.

P. J. Crowley, “How to Reduce the Public Diplomacy Deficit,” June 24, 2014, Foreign Service Journal.

Charles H. Dolan, Jr., “Passing of Dr. Walter R. Roberts, Public Diplomat,” July 10, 2014, Take Five, Blog of the Institute for Public Diplomacy and Global Communication.

Sarah Grebowski, “America’s Purpose and Role in a Changed World,” May/June 2014, World Affairs.

Nirmal Ghosh, “Western Radio Broadcasters Tuning Out: They Are Ceding the Short-wave, or Political ‘Soft Power’ Space to China Instead,” July 27, 2014, The Straits Times Asia Report.

David Ignatius, “The Senate Republicans’ Foolish Fight Over Diplomats,” September 3, 2014, The Washington Post.

Richard Leiby, “After Benghazi: Learning to Defend U.S. Consulates Through More Intensive Training,” June 6, 2014, The Washington Post.

Gary Rawnsley, “China: When to Say Nothing” August 20, 2014; “Cultural Diplomacy and Government Funding,” August 11, 2014, Public Diplomacy & International Communications Blog.

Russell C. Rochte, “In Memorium: Dan Kuehl (1949-2014), Information Power, Public Diplomacy, and Television,” Perspectives,Layalina Productions, Vol. VI, Issue 4, August 2014. Rochte (National Intelligence University) combines his tribute to Dan Kuehl’s contributions as a scholar and teacher with observations on the power of global television in achieving national security objectives.

Philip Seib, “The Real Social Media Battleground,” August 27, 2014, CPD Blog, USC Center on Public Diplomacy.

Gem From the Past

Report of the Defense Science Board Task Force on Strategic Communication, September 2004. Ten years ago, a small group of US government (State and Defense Departments), scholars, and civil society consultants engaged in a yearlong study of US public diplomacy and strategic communication. This report, the second of three such reports issued by the DSB between 2001-2008, found broad reception for its conclusion that “the critical problem in American public diplomacy . . . is not one of ‘dissemination of information’ or . . . crafting and delivering the ‘right’ message.” Rather it is “a fundamental problem of credibility” based on objections to US policies, perceptions of America’s self-referential rhetoric and self-serving hypocrisy, gaps between principles and actions, and reliance on Cold War methods and mindset. Task force recommendations addressed Presidential leadership, institutional changes, and ways to leverage creativity, knowledge, and skills in civil society.

2014: Marisa Maldonado

Marisa Maldonado, 2014.

Marisa Maldonado is the 2014 recipient of the Walter Roberts Award for Public Diplomacy Studies. She is a Fulbright Scholar from Mexico City who recently graduated from the Master of Arts Global Communication program. Her research interests while attending GW included digital public diplomacy tools and U.S.-Mexico relations, particularly on the issue of immigration.

Previously, Marisa served as an intern on the U.S. Committee for Refugees and Immigrants, where she conducted research on immigrant children and supported the organization’s social media strategy. Following her undergraduate studies in international relations, she worked at México Calidad Suprema (Mexico Supreme Quality), a civil association funded by Mexico’s Ministry of Agriculture that works to increase and diversify the foreign trade of Mexican agricultural products. She went on to work in strategic communications for three years before coming to GW. Having completed her master’s degree in Spring 2014, Marisa plans on returning to Mexico and pursuing work in public diplomacy for the Mexican government or in an international organization.

Other recipients of this award are:

Patricia Kabra

Patricia Kabra

Public Diplomacy Fellow, 2014-2015

Patricia Kabra is a career member of the senior Foreign Service with the rank of minister-counselor and the Public Diplomacy diplomatic fellow at the Institute of Public Diplomacy and Global Communications. Ms. Kabra has over twenty years of diplomatic service in the Middle East and at the Department of State in Washington, DC. She has been posted overseas as a Public Diplomacy Officer in Damascus, Jerusalem, Doha, Tunis and Cairo. In Washington, she served as Deputy Director for Public Diplomacy and Public Affairs in the Near Eastern Affairs Bureau at the Department of State. Throughout her career, she has managed strategy for public diplomacy and public affairs, including press activities; strategic messaging; cultural and educational exchanges; projects and grants. Her most recent position before joining IPDGC for the 2014-15 academic year was at the U.S. Embassy in Cairo where she served as the Public Affairs Counselor.

In addition to government service, Dr. Kabra previously taught History, Philosophy, Humanities, Sociology, English, and Islamic Studies to undergraduate students at Woodbury University in Burbank, Calif. and the Los Angeles Community College system.

Patricia Kabra received a Ph.D from the University of California Los Angeles in the History of the Middle East; an M.A. from Pennsylvania State University in the History of the Middle East and Africa; and B.A. from Penn State in Philosophy and Fine Arts. She has received numerous awards over her career, including State Department awards for superior and meritorious service, as well as a civilian Department of Defense award. She speaks fluent Arabic and French.